We created "edu-work" experiences to develop corporate teams as they fulfill current projects, cutting the time from 18 months to five.
We have tailored programs to help teams start, gain traction and become masters of advanced CX strategy. Each accelerators is between 6 and 8 weeks long.
Along the way people want answers to pressing questions they may not want to address to the team. Programs include time each month for 1 on 1's.
When employees complete all programs they receive their Master certificate, which can be shared with colleagues. Here hear for helping employee's professional development.*Intended for CX / CS department team members.
With Paige Hartsfield + subject matter experts in the CX world.
Applies forensics & games to solve customer problems and advance strategy.
Traditional, thought-provoking lessons & templates, applied to your current work.
There is no one-size fits all to strategy. Assess readiness so you can gain traction no matter where your weaknesses are now.
Projecting ROI is the most important thing to most Sr. Leaders. You will calculate the accurate financial advantage to CX.
During in-depth discussions, participants review methods, strengths & weaknesses + outcomes & results
Develop peer relationships with others going through CX enablement & learn how they have overcome difficulties
It would take years for you to find the low-cost, hidden & proprietary items we've curated
It is always nice to receive professional credentials for the work you do + it lookss great on LinkedIN
And, so much more . . .
Having worked with over 1,000 companies, I've seen the best & worst CX implementations. All the big issues were completely predictable + avoidable.
It is my life's work to help organizations breakthrough the complexities and become customer-centric, and I'm really good at it.
If you are a CX leader, you deserve support.
Customer ForensiX™ applies the science of forensics to engage cohort participants in the collection, examination and analysis of evidence in order to solve customer problems.
The objective is to effectively start & scale customer-centric, organizational change so teams achieve big, financial wins, fast.
For a limited time, you can receive the CX Leadership Development Kit + personalized, one-to-one review with Paige Hartsfield for $150.
During the session, you will uncover your strengths & weaknesses to effectively lead CX at your current and next level.
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